English-2
Grade-3
Easy

Question

The tone of a complaint letter should be

  1. Angry
  2. Frustrated
  3. Polite
  4. Sympathetic

hintHint:

A complaint letter is written to the concerned authority when a person is not satisfied with some service or has a problem that needs to be addressed.

The correct answer is: Polite


    (a) Polite
    Even if a person is angry, the tone of the complaint letter should always be polite, respectful and professional.

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